Salesforce

Our strategic partnership with Salesforce signifies our commitment to delivering top-notch solutions that empower businesses to thrive in the digital era.

The FedRAMP-authorized Salesforce Government Cloud – the world’s #1 enterprise cloud, built for government – gives our customers the mobile, self-service tools they need to connect data, processes, and people while also reducing the risk, cost, and complexity of traditional IT. Salesforce’s trusted Government Cloud, delivered in an isolated infrastructure to meet Government Certification requirements, accelerates government transformation to rapidly and securely deploy solutions with a multi-tenant cloud infrastructure that meets all security and compliance requirements.

KGS stands out in its proficiency in effectively managing and maintaining a variety of sandbox environments and data within the Salesforce ecosystem. KGS prioritizes a systematic and standardized approach to software development and deployment within Salesforce. This involves meticulous synchronization of data, schemas, and applications across the sandbox environments. The emphasis on KGS’s commitment to industry best practices and quality assurance throughout the entire software development life cycle.

The team ensures that each environment mirrors the complexities of the production setup, facilitating comprehensive testing scenarios. This approach not only minimizes the risk of potential issues but also ensures a smooth transition from development to production.

Agencies Supported:

HUD
USDA
DoD

How KGS partners with Salesforce:

Key Aspects of Our Partnership Providing Value for Our Clients:

Consulting Excellence: As a Salesforce partner, we bring a wealth of experience and expertise to the table. Our certified consultants work closely with clients to understand their unique business needs and leverage the full potential of Salesforce for optimal results.
In-Depth Product Knowledge: We specialize in supporting a range of Salesforce products and services, including but not limited to:
- Sales Cloud: Revolutionize your sales processes and drive revenue growth with our expertise in Sales Cloud implementation and customization.
- Service Cloud: Enhance customer service and satisfaction by leveraging our proficiency in implementing and optimizing Service Cloud solutions.
- Marketing Cloud: Maximize your marketing efforts with personalized, data-driven campaigns using our Marketing Cloud support services.
Integration Solutions: Seamlessly integrate Salesforce with other enterprise systems to create a unified ecosystem that enhances efficiency and data accuracy.
AppExchange Products: Our support extends to various applications available on the Salesforce AppExchange, ensuring a tailored solution that meets your specific business requirements.
End-to-End Support: From initial consultation and implementation to ongoing support and training, we offer comprehensive services that cover the entire Salesforce lifecycle. Our goal is to empower your team and optimize your CRM strategy for long-term success.
Scalable Solutions: Whether you’re a small business or a large enterprise, our scalable solutions grow with your business. We adapt Salesforce to your evolving needs, ensuring a future-proof CRM strategy.

We Support Multiple Salesforce Offerings:

Salesforce Cloud offerings including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
Analytics Cloud (Tableau): Salesforce acquired Tableau, a leading data visualization and business intelligence platform, to enhance its analytics capabilities.
MuleSoft: Acquired by Salesforce, MuleSoft provides an integration platform for connecting applications, data, and devices across on-premises and cloud environments.
Einstein Analytics: Leverages artificial intelligence (AI) to deliver advanced analytics, predictive insights, and data discovery within the Salesforce platform